Need advice, support or help with your ATC product?
We understand the challenges that can arise with specialised temperature control systems, and we’re committed to providing you with the swift, comprehensive support that you need. Whether you’re encountering technical difficulties, need guidance on installation, or have questions about operational settings, we are here for you.
To access support, browse our extensive FAQs, utilise our step-by-step troubleshooting guides, or reach out directly to our expert support team via the form below. Additionally, you can find product manuals and detailed documentation readily available on our website. Our goal is to ensure that your experience with ATC products is not only satisfying, but also enhances your operations without disruption.
Request Support
To request help with a product, please us the form and a member of our team will respond as soon as possible.
Our latest
Lab Innovations Insights
At Lab Innovations, Ryan Watson joined GAMBICA to outline how new F-Gas rules and low-GWP refrigerants are reshaping cooling strategies in modern labs.
UK F-Gas Consultation
The UK has opened its F-Gas consultation, proposing key refrigerant changes. Chiller users may be affected — ATC is ready to help you prepare.
SDI Group at Lab Innovations
Applied Thermal Control will return to Lab Innovations 2025 (Stand L70) with SDI Group, showcasing sustainable precision cooling solutions
Lab Innovations Insights
At Lab Innovations, Ryan Watson joined GAMBICA to outline how new F-Gas rules and low-GWP refrigerants are reshaping cooling strategies in modern labs.
UK F-Gas Consultation
The UK has opened its F-Gas consultation, proposing key refrigerant changes. Chiller users may be affected — ATC is ready to help you prepare.
SDI Group at Lab Innovations
Applied Thermal Control will return to Lab Innovations 2025 (Stand L70) with SDI Group, showcasing sustainable precision cooling solutions
