Need advice, support or help with your ATC product?
We understand the challenges that can arise with specialised temperature control systems, and we’re committed to providing you with the swift, comprehensive support that you need. Whether you’re encountering technical difficulties, need guidance on installation, or have questions about operational settings, we are here for you.
To access support, browse our extensive FAQs, utilise our step-by-step troubleshooting guides, or reach out directly to our expert support team via the form below. Additionally, you can find product manuals and detailed documentation readily available on our website. Our goal is to ensure that your experience with ATC products is not only satisfying, but also enhances your operations without disruption.
Request Support
To request help with a product, please us the form and a member of our team will respond as soon as possible.
Our latest
Navigating the Future of Refrigerants
Explore Applied Thermal Control’s proactive response to evolving refrigerant regulations. Learn about the Kigali Amendment, low-GWP refrigerants, manufacturing challenges, impacts on labs, and ATC’s innovative solutions, including new product lines and expanded global service capabilities.
Introducing Joe Bull
We are excited to welcome Joe Bull as our new Head of Engineering at Applied Thermal Control. With over 10 years of experience and a focus on transitioning to low-GWP refrigerants, Joe is already making significant contributions to our technical advancements. Welcome to the team, Joe!
Welcoming Jonathan Simmonds
ATC warmly welcomes Jonathan Simmonds as our new Quality Manager. With his appointment on 5th September 2023, Jonathan brings extensive experience and a commitment to elevating our quality management standards. He’s keen on advancing ATC’s quality assurance and looks forward to contributing to our growth.
Navigating the Future of Refrigerants
Explore Applied Thermal Control’s proactive response to evolving refrigerant regulations. Learn about the Kigali Amendment, low-GWP refrigerants, manufacturing challenges, impacts on labs, and ATC’s innovative solutions, including new product lines and expanded global service capabilities.
Introducing Joe Bull
We are excited to welcome Joe Bull as our new Head of Engineering at Applied Thermal Control. With over 10 years of experience and a focus on transitioning to low-GWP refrigerants, Joe is already making significant contributions to our technical advancements. Welcome to the team, Joe!
Welcoming Jonathan Simmonds
ATC warmly welcomes Jonathan Simmonds as our new Quality Manager. With his appointment on 5th September 2023, Jonathan brings extensive experience and a commitment to elevating our quality management standards. He’s keen on advancing ATC’s quality assurance and looks forward to contributing to our growth.
