Need advice, support or help with your ATC product?
We understand the challenges that can arise with specialised temperature control systems, and we’re committed to providing you with the swift, comprehensive support that you need. Whether you’re encountering technical difficulties, need guidance on installation, or have questions about operational settings, we are here for you.
To access support, browse our extensive FAQs, utilise our step-by-step troubleshooting guides, or reach out directly to our expert support team via the form below. Additionally, you can find product manuals and detailed documentation readily available on our website. Our goal is to ensure that your experience with ATC products is not only satisfying, but also enhances your operations without disruption.
Request Support
To request help with a product, please us the form and a member of our team will respond as soon as possible.
Our latest
The Costly Cooling Conundrum
Stop costly water waste & equipment damage. Discover why switching from tap water to a closed cooling system is the smarter, sustainable way to save big today!
Who were Thermal Exchange?
Discover the legacy of Thermal Exchange, pioneers in industrial cooling, now part of ATC. Learn about their expertise in chillers, heat exchangers & UK manufacturing.
Navigating the Future of Refrigerants
Explore Applied Thermal Control’s proactive response to evolving refrigerant regulations. Learn about the Kigali Amendment, low-GWP refrigerants, manufacturing challenges, impacts on labs, and ATC’s innovative solutions, including new product lines and expanded global service capabilities.
The Costly Cooling Conundrum
Stop costly water waste & equipment damage. Discover why switching from tap water to a closed cooling system is the smarter, sustainable way to save big today!
Who were Thermal Exchange?
Discover the legacy of Thermal Exchange, pioneers in industrial cooling, now part of ATC. Learn about their expertise in chillers, heat exchangers & UK manufacturing.
Navigating the Future of Refrigerants
Explore Applied Thermal Control’s proactive response to evolving refrigerant regulations. Learn about the Kigali Amendment, low-GWP refrigerants, manufacturing challenges, impacts on labs, and ATC’s innovative solutions, including new product lines and expanded global service capabilities.
