Industry Leading Technical Support and Training

We are here to assist you with any issues, provide detailed information about our products, and help you to optimise the use of your temperature control equipment. Whether you’re dealing with installation, troubleshooting, or require specific technical advice, our dedicated team is ready to assist you.

CTA Support staff

Need advice, support or help with your ATC product?

We understand the challenges that can arise with specialised temperature control systems, and we’re committed to providing you with the swift, comprehensive support that you need. Whether you’re encountering technical difficulties, need guidance on installation, or have questions about operational settings, we are here for you.

 

To access support, browse our extensive FAQs, utilise our step-by-step troubleshooting guides, or reach out directly to our expert support team via the form below. Additionally, you can find product manuals and detailed documentation readily available on our website. Our goal is to ensure that your experience with ATC products is not only satisfying, but also enhances your operations without disruption.

Request Support

To request help with a product, please us the form and a member of our team will respond as soon as possible.
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Our latest

Neil Forknall Joins as Head of Sales

Applied Thermal Control welcomes Neil Forknall as Head of Sales, bringing global engineering and manufacturing leadership experience to support ATC’s continued growth.

ATC Welcomes New General Manager

With extensive leadership experience in engineering and manufacturing, Ashely is already helping to drive structure, alignment, and growth across the business. Welcome to the team Ashley!

Transitioning to Low GWP Refrigerants

Backed by years of hands-on ATC experience, this white paper shares practical insights into selecting low-GWP refrigerants for process cooling.