Where can I get an instruction manual?
Instruction manuals for ATC chillers and other process cooling equipment are available through our Documents & Resources Hub.
The hub provides access to current product documentation and available manuals for older and legacy ATC equipment, helping you find the information relevant to your specific unit.
How do I find the correct manual for my chiller?
Start by identifying the model number of your equipment. This can normally be found on the rating plate attached to the chiller, typically on the rear or side of the unit depending on the model.
Where available, select the manual that corresponds to your specific model or product range.
If you have an older ATC or Thermal Exchange unit, check the legacy documentation available within the Documents & Resources Hub.
What if I can't find my model?
If you cannot find the correct instruction manual, contact ATC.
Please provide:
- Chiller model
- Serial number
- A photograph of the rating plate, where possible
- Any other information you have about the equipment
This will help our team identify the unit and locate the most appropriate documentation where it is still available.
Why is it important to use the correct manual?
Operating, installation, and maintenance requirements can vary between models and product generations.
Always use the documentation applicable to your specific chiller, particularly when checking installation requirements, operating limits, alarm information, or maintenance procedures.
Avoid using a manual for a similar-looking model unless ATC has confirmed that it applies to your equipment.
Where can I find other technical documents?
The Documents & Resources Hub also provides access to other available product and technical information, making it the best starting point when looking for ATC documentation.
Visit the Documents & Resources Hub to find the manual for your equipment, or contact ATC if you need help identifying the correct document.
