Applied Thermal Control and Thermal Exchange – Total Chiller Solutions

Scientific Digital Imaging plc (SDI) acquired Applied Thermal Control (ATC) in 2018 and Thermal Exchange (TE) earlier in 2019. The two midlands-based companies provide synergy within the group and complement the SDI growth strategy.  There is a parallel between ATC and TE’s product ranges and customer base.

The two companies will see greater cooperation as we merge into a single organisation and will be based on a joint site by early 2020. Applied Thermal Control customers will benefit from a larger range of more powerful chillers to choose from, varying in size and capacity.  As a combined organisation we can now offer a more responsive turn around for service and maintenance requests. By using experienced, skilled in-house technicians who are familiar with ATC chillers we can respond more effectively. Customers can choose from a range of service contract agreements to suit all requirements, our customers can plan servicing at a known cost, reducing emergencies and unplanned down time.

Both organisations are SME’s with a focus on customer service and developing connections with OEM’s and end users, resulting in successful long-term business relationships. Teams from both ATC and TE provide responsive and excellent customer care, we understand our customers projects can have changing priorities and we will continue to be quick to respond requests and lead times.  We are small enough to provide a professional, cost effective solution with personal advice and customisation where necessary, we will maintain that ethos.

The use of ATC’s global service partners and agreements will benefit Thermal Exchange customers, offering new international sales and service contacts. There will be an expanded planned program of new product development carried out by a larger technical team offering combined specialist expertise.  We plan to bring the additional benefit of minimised product lead times through standardisation, where possible and quality standards regulated through our ISO 9001 and ISO 14001 accreditation’s.

We aim to bring benefit to our customers by combining skill sets and knowledge, along with a wider service offering. The qualities we will retain are knowledgeable staff that are pleasant to deal with and provide the information you need. Along with reliable, precise products you know that you can depend on.   We are looking forward to a bright future together (and as part of the SDI Group) providing an enhanced product range and service offering to our customers.  Personnel have vast experience in specifying, commissioning and servicing chillers of all sizes. The range we are now able to offer has been expanded along with providing greater technical expertise.

The collaboration will provide continued innovation and product development by using the skills, experience and expertise developed within both organisations as a collaboration on future projects.